Privacy Policy

When you request information or schedule an inspection, we may collect your name, email address, telephone number, property address, requested inspection services, preferred appointment details, and the information you choose to include in your message.

If you become an inspection client, additional information may be included in scheduling records, signed inspection agreements, invoices, communications, and inspection reports.

When you visit the website, technical information such as IP address, browser type, device information, referring pages, and website activity may be collected automatically by hosting, security, analytics, or similar website services.

We use information to respond to inquiries, provide quotes, coordinate appointments, perform inspection services, prepare and deliver reports, process payments, maintain business records, and provide customer support.

We may also use information to operate, protect, troubleshoot, and improve the website; investigate suspected misuse; and comply with applicable legal obligations.

Inspection-related information may include property addresses, photographs, observations, reports, agreements, and client communications. We use these materials in connection with the inspection services requested and associated recordkeeping.

Inspection reports are subject to the separate inspection agreement, including its provisions governing who may rely on a report. This Privacy Policy does not expand report-use rights.

If you contact us through a form, phone call, email, or text message, we use the contact information and message details to respond and manage your request.

Submitting an inquiry does not, by itself, authorize unrelated promotional text messages. If we offer optional marketing communications, any required consent and opt-out choices will be provided separately. You may ask us to stop nonessential communications.

Our website and service providers may use cookies or similar technologies for essential functionality, security, performance, and, where enabled, analytics or advertising measurement.

The specific cookies and services in use can change with the website configuration. You can generally manage cookies through your browser settings; disabling certain cookies may affect website functionality. Any legally required consent controls should be implemented on the website where applicable.

Website hosting, security, analytics, embedded maps, form providers, scheduling platforms, payment processors, and other service providers may process information needed to operate their services. Some may collect technical data directly when their features load.

PREI should review and disclose the specific third-party tools actually enabled on the published website, including any analytics, advertising pixels, or embedded services. Third-party providers may have their own privacy notices.

We may share information with service providers assisting with website hosting, communication, scheduling, payment processing, report delivery, technical support, and related business operations, only as needed for those purposes.

Information may also be disclosed when required by law, to protect legal rights or safety, or in connection with a legitimate business transfer. We do not represent that inspection reports are freely available to third parties; report sharing is governed by the applicable inspection agreement and law.

We use reasonable administrative and technical measures appropriate to our operations to protect information. No website, electronic transmission, or storage system can be guaranteed completely secure.

Please avoid sending sensitive financial details, passwords, or other unnecessary confidential information through general website contact forms or ordinary text messages.

We retain information for as long as reasonably necessary to provide services, maintain inspection and business records, resolve disputes, enforce agreements, and satisfy applicable legal or regulatory requirements.

Retention periods can vary by record type and legal obligations. Information is deleted or de-identified when it is no longer reasonably needed, subject to applicable requirements and technical limitations.

You may contact PREI to request access to, correction of, or deletion of personal information we maintain about you, or to ask questions about our data practices. We will evaluate requests in accordance with applicable law and any recordkeeping obligations.

You can opt out of nonessential marketing communications using the instructions in the communication or by contacting us. Browser controls may also let you restrict cookies.

This website is intended for adults seeking information about property inspection services and is not directed to children under 13. We do not knowingly solicit personal information from children under 13.

If you believe a child has provided personal information through the website, please contact us so we can review the concern.

Our website may link to or display content from third-party websites, including mapping services or other resources. Those third parties control their own information practices.

Please review the applicable privacy notices when using external websites or third-party features.

Privacy rights vary by jurisdiction and may depend on the nature and scale of the business and the information involved. PREI will consider privacy requests under laws that apply to its operations.

Nothing in this policy is intended to limit rights that cannot legally be waived.

We may update this Privacy Policy to reflect changes in our services, website technology, legal requirements, or information practices. The current version will be posted on this page with an updated effective date.

For questions about this Privacy Policy or requests concerning your personal information, call or text Professional Real Estate Inspections, Inc. at (239) 851-8746.

If you are requesting a change to inspection records or other personal information, please provide enough detail for us to identify the relevant records and verify the request when necessary.